How it unfolded
On March 25, 2026, at approximately 7:22 PM IST, users began reporting issues with Claude, a popular AI service. The problems quickly escalated, leading to widespread frustration among users who rely on the platform for various tasks.
As the evening progressed, reports on Downdetector surged, with over 4,000 users indicating they were experiencing difficulties. Many reported encountering error messages such as, ‘This isn’t working right now. You can try again later.’ This message became a common refrain among those attempting to access Claude’s features.
The outage has affected both mobile and desktop users, with the majority of problems reported on Claude Chat (48%), followed by the app (28%), and Claude Code (14%). The impact of this outage is significant, as users rely on these tools for communication and productivity.
In response to the growing number of complaints, the company acknowledged the issue on its status page. They stated, ‘We are currently investigating this issue.’ Additionally, they confirmed that the issue has been identified and a fix is being implemented, although no specific timeline for resolution has been provided.
As of now, users continue to face challenges when trying to sign in or authenticate their Claude Code sessions. The lack of access to these services is causing disruptions in workflows for many individuals and businesses that depend on Claude for their daily operations.
Details remain unconfirmed regarding the exact cause of the outage, but the situation is being closely monitored by both the company and affected users. Claude has faced multiple outages in recent weeks, raising concerns about the reliability of the service.
As the investigation unfolds, users are left in limbo, hoping for a swift resolution to restore full functionality. The urgency of the situation cannot be overstated, as the reliance on Claude continues to grow in various sectors.